A streamlined web application that enables technical support agents and call centers to efficiently capture, organize, and manage case notes. Developed with pure JavaScript, HTML, and CSS, KScribe automates note creation, integrates guided workflows, and keeps critical information accessible at all times.
Visit the KScribe repository on GitHub:
Main features:
Compact and resizable interface, optimized for productivity
Autosave and manage notes using the browser's localStorage
QuickTexts system for quick entry of frequently used phrases
Checklists and reminders to standardize support processes
CSV export, notes preview, and summary panels
Customizable headers, footers, and interface sections
One-click copy/paste functionality to streamline data management
KScribe significantly improves workflow efficiency and documentation consistency for technical support teams in high-volume environments.
